The ledger is the centre of CloudERP.One. Sales invoices post receivables, purchase invoices post payables, payroll posts salary and statutory liabilities, and stock movements post inventory value. Accountants review and reconcile; they do not re-enter.

Month end is a checklist in the system rather than a spreadsheet exercise: reconcile the banks, review unposted documents, run the statements, close the period.

A quotation becomes a sales order, the order becomes a delivery note, the delivery becomes an invoice. Each step carries the previous one forward, so nothing is typed twice and nothing is delivered that was not ordered.

Credit limits are checked when the order is saved, not when the customer stops paying. Price lists and discount rules apply automatically, by customer, by group or by quantity.

Purchasing starts with a request from the department or from a reorder level, goes out as a request for quotation, comes back as supplier quotations, and becomes a purchase order once approved. Receipts are matched to the order; supplier invoices are matched to the receipt.

Three-way matching is the default, so a supplier cannot be paid for goods that were not received, and the warehouse cannot receive goods that were not ordered.

Stock is tracked by item, warehouse and, where you need it, bin, batch and serial number. Receipts, deliveries, transfers and manufacturing consume and produce stock in real time, so the quantity on screen is the quantity on the shelf.

Valuation is automatic, FIFO or moving average, and posts to the ledger with each movement. Stock reconciliation records a physical count and books the difference with a reason.

A bill of materials describes what goes into a product and the operations that make it. A work order reserves the materials, moves through its operations on the floor, and produces finished goods into stock. Costs accumulate on the work order from the materials actually issued and the time actually booked.

The production plan looks at sales orders and stock and tells purchasing what to buy and when, before the shortage reaches the machine.

Service companies and anyone delivering work against a contract need to know what each project has cost and what it has earned. Tasks carry the plan, timesheets carry the labour, and purchases and expenses are coded to the project as they happen.

Billing can follow milestones, timesheets or a fixed schedule, and the project shows its margin while the work is still going on.

Employee records hold the contract, documents, salary structure and history. Attendance and leave feed payroll. Payroll produces payslips, the bank file and the journal entry, with PAYE, pension and other deductions computed from the structure you configure.

Staff see their own payslips, leave balances and claims on a self-service portal, which takes the routine questions off the HR desk.

Assets are created from purchase invoices or entered directly, assigned to a category with its depreciation method, and depreciated on schedule with the journal entries posted automatically. Movements between locations and custodians are recorded, and disposals book the gain or loss.

Maintenance schedules keep vehicles, machines and buildings serviced on time, with the cost recorded against the asset.

The point of sale is part of the same system as inventory and accounting, not a separate till that syncs later. A sale deducts stock and posts to the ledger as it happens. Prices, promotions and product lists are maintained once and apply at every counter.

Each cashier opens and closes a session. The closing compares expected cash, card and transfer totals with what was counted, and the difference is recorded against the cashier.

Quality checks are defined once as templates with parameters and acceptance criteria. They are then required at the points you choose: when goods are received, during production, before finished goods go to stock, or before delivery. A failed inspection holds the document.

Non-conformances and corrective actions are recorded against the inspection, so the history of a supplier or a product line is on file.

Customer issues arrive by email or through the portal and become tickets with a priority, an owner and a service level. Response and resolution times are tracked against the agreement, and breaches are flagged before they happen.

Warranty claims and scheduled maintenance visits are managed in the same place, so the customer's history is complete.

Every module ships with its standard reports. Beyond those, the report builder lets a manager choose columns, filters, grouping and sorting on any record without writing anything, and save the result for others.

Dashboards combine charts and number cards from any report, by role, so the finance view, the sales view and the warehouse view each show what that person needs. Any report can be scheduled and emailed.